Terms of Service

Last updated: November 2, 2026

These Terms of Service (“Terms”) are an agreement between you and MEETR LLC (“MEETR,” “we,” “us,” or “our”). They cover your use of meetr.pro, our emails, our content (including The Dispatch, the MEETR magazine, and Field Notes: Voices of the Outdoors), and everything else we offer (together, the “Service”).

Please read them. Sections 11 (Outdoor Activities Carry Real Risk) and 18 (Resolving Disputes) matter most. Section 18 includes an agreement to resolve disputes through individual arbitration, a waiver of class actions, and a way to opt out.

By creating an account, buying a plan, making a booking, or otherwise using the Service, you agree to these Terms and acknowledge our Privacy Policy. If you do not agree, do not use the Service.

1. What MEETR Is, and What It Is Not

MEETR is a marketplace for finding outdoor guides and instructors. Adventurers search by discipline and location, see the professional before they book, and reach out directly. Guides and instructors (we call them “Pros”) build profiles so the right clients can find them.

MEETR is not a guide service, outfitter, ski school, resort, or travel agency. We do not provide instruction or guiding, we do not employ Pros, and we do not supervise, direct, or control their work. When you book or hire a Pro, your agreement for those services is between you and the Pro (or the Pro’s employer), not MEETR.

Many ski and snowboard instructors on MEETR work for a resort or ski school. For those Pros, lessons are booked and paid for through the resort’s or ski school’s own booking system, at the resort’s prices and under its policies. MEETR helps you choose who you want to ride with. The resort handles the booking.

2. Eligibility and Accounts

You must be at least 18 years old to create an account. Parents and guardians can book lessons and trips for their children, but children should not create accounts or use the Service themselves.

Give us accurate information and keep it current. You are responsible for everything that happens under your account, so keep your password private and tell us right away at in**@***tr.pro if you think someone else has accessed it.

If you use MEETR on behalf of a business, such as a guide service, outfitter, or ski school, you confirm you are authorized to accept these Terms for that business, and “you” includes the business.

3. For Adventurers

Choosing a Pro. Profiles, rates, credentials, and availability are provided by Pros. We work to keep MEETR accurate (see Section 5.3 on verification), but you should confirm anything that matters to you with the Pro before you commit, including qualifications, permits, insurance, what is included, and cancellation terms.

Your part. You are responsible for honestly representing your ability, fitness, experience, and any medical or safety information the Pro needs, for having appropriate gear unless the Pro provides it, and for following your Pro’s safety instructions.

Contacting Pros. Messages and lead forms you send through MEETR go to the Pro. Be respectful. The same conduct rules in Section 8 apply.

Booking and paying through MEETR. Some Pros accept booking requests and payments through MEETR (see Section 6). When you pay through MEETR:

The price is set by the Pro.
MEETR charges you a service fee. The fee is shown at checkout before you pay.
Cancellations and refunds follow the Pro’s cancellation policy, which is shown on their profile or at booking. If you need a refund, contact the Pro first.
If a booking is refunded in full, we refund our service fee too. Otherwise the service fee is non-refundable, except where the law requires otherwise.

Problems with a Pro. Tell us at in**@***tr.pro. We will review reports and may remove a Pro or listing, but we cannot guarantee any outcome in a disagreement between you and a Pro.

Shared trip links. Anyone with a shared trip link can view that trip page. Only share a link with people you want to see your trip plans, and use Stop sharing if a link goes somewhere it shouldn’t.

4. For Pros

4.1 Your profile

You are responsible for your profile and everything in it. It must be accurate and truthful, including your name, credentials, experience, locations, rates, photos, and reviews you display from other sites. Only list services you are qualified and legally allowed to provide. Only use photos and content you own or have permission to use.

4.2 Licenses, permits, and insurance

You are responsible for holding and maintaining every license, certification, permit, and insurance policy your work requires. That includes things like state outfitter or guide licenses, commercial use authorizations or special use permits on public land, and professional liability coverage. MEETR does not provide any of these.

4.3 Your employer

If you work for a resort, ski school, outfitter, or guide service, you are responsible for following your employer’s policies. MEETR is built to help clients choose you and then book through your employer’s official channels. Do not use MEETR to take bookings your employer requires to go through its own system.

4.4 Your services and your business

You decide your services, rates, schedule, and policies. You are an independent business (or an employee of one), not an employee, agent, or partner of MEETR. You are solely responsible for the services you provide, for your conduct with clients, and for your taxes.

4.5 Verification

When a profile shows a “Verified” badge or verified certification, it means MEETR reviewed information or documents the Pro provided, such as a certification number or card, at the time of review. It is not a guarantee of the Pro’s skill, safety record, current standing, or the quality of their services. You agree to give us accurate documents and to tell us if a certification lapses or is revoked. We may remove a badge or listing at any time.

4.6 Client Book

If your plan includes Client Book, you can store information about your clients in it. You’re responsible for that information. You confirm you have the right to keep it and to contact the people in it, including anyone you import from a file, and you’ll use it only to run your own guiding or instruction business. Don’t store payment card numbers, government ID numbers or passwords, and keep health or medical details to what you need for a client’s safety. MEETR hosts your Client Book on your behalf and won’t use it for anything else. If your plan changes and no longer includes Client Book, your Client Book is locked but not deleted. You can still export your clients, and if you upgrade again everything is where you left it.

5. Plans and Billing for Pros

5.1 Plans

MEETR offers a Free plan and paid plans (currently Pro Plus and Pro Platinum). Current features and prices are listed on our pricing page. We process plan payments through Stripe or PayPal, depending on which you choose at checkout.

Free profiles stay live as long as they remain active (see Section 13). Advertising, including Google ads, may appear on Free profiles.

5.2 Automatic renewal

Paid plans are billed annually, in advance, and renew automatically each year at the then-current price until you cancel. Before you buy, we show you the price, the billing frequency, and how to cancel, and we ask for your consent to the automatic renewal. We will email you a reminder before each annual renewal with the renewal date, the amount, and a link to cancel. If the price of your plan changes, we will email you at least 7 days (and no more than 30 days) before the new price applies, with instructions for canceling.

5.3 Canceling

You can cancel online at any time from your account dashboard, with no cancellation fee and no need to call or email us. When you cancel, your plan stays active until the end of the year you already paid for, and then your profile moves to the Free plan.

5.4 Refunds

Plan fees are non-refundable, including for unused time, except where the law requires a refund or where we tell you otherwise in writing. If you believe you were charged in error, email in**@***tr.pro within 60 days of the charge.

5.5 Upgrades and downgrades

Upgrades take effect right away, and you pay the prorated difference for the rest of your current term. Downgrades take effect at your next renewal.

5.6 Promotional and partner offers

We sometimes offer promotional pricing, codes, or plans through partner organizations. Any additional terms for an offer will be shown when it is presented. Offers cannot be transferred or exchanged for cash, and we may end an offer for new signups at any time.

5.7 Taxes

Prices do not include taxes. We will add any sales or similar taxes the law requires us to collect.

6. Payments Through MEETR

Pro Platinum lets Pros accept booking requests and payments through MEETR. Client payments for trips are processed through Stripe only. Payments are processed by Stripe, Inc. To receive payments, a Pro must create a Stripe account and accept the Stripe Connected Account Agreement, which is between the Pro and Stripe. Stripe, not MEETR, verifies Pros’ identities and bank details for payouts.

For Pros:

You set your rates, payment terms, and cancellation policy, and you are responsible for honoring them.
Stripe’s processing fees are deducted from your payout. MEETR does not take a commission on your bookings.
You are responsible for refunds you owe under your policy, and for chargebacks, disputes, and reversals on your bookings. We may deduct these amounts from future payouts where Stripe allows.

For Adventurers:

Your payment details go directly to Stripe. MEETR does not store full card numbers.
The service fee described in Section 3 applies.

We may hold, cancel, or refund a payment if we reasonably suspect fraud, a violation of these Terms, or a legal requirement.

7. Reviews

Reviews help adventurers choose and help good Pros get found, so they have to be real.

Only review a Pro you actually booked or received services from, and describe your own experience honestly.
Pros may not write reviews of themselves or competitors, have friends, family, or employees review them, buy reviews, or offer anything in exchange for a review unless it is offered regardless of whether the review is positive or negative and the reviewer discloses it.
Pros may not threaten, pressure, or pay anyone to remove or change a review.

We may remove reviews that break these rules, that contain personal information, hate, or harassment, or that are not about a real experience. We do not remove reviews just because they are negative.

8. Your Content and Conduct

8.1 Your content

“Your Content” means anything you post or send through the Service: profile text, photos, videos, certifications, reviews, messages, and similar material. You keep ownership of it.

You give MEETR a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to host, store, reproduce, adapt (for example, cropping or resizing), display, and distribute Your Content in order to operate, improve, and promote MEETR. For Pros, promoting MEETR includes featuring your profile, name, photos, and reviews in our social media, emails, ads, The Dispatch, the MEETR magazine (print and digital), and Field Notes. This license ends when you delete the content or your account, except for material already distributed or printed, copies kept in backups for a limited time, and content other users have already saved or shared.

You confirm you have the rights to Your Content and that it does not violate anyone else’s rights or the law.

8.2 What is not allowed

Do not use the Service to:

Post false, misleading, or impersonating information, including fake credentials.
Harass, threaten, discriminate against, or abuse anyone.
Post sexual content, hate speech, or content that promotes violence or illegal activity.
Send spam or unsolicited marketing, including to Pros you found on MEETR.
Scrape, copy, or harvest listings, profiles, or contact information, or use bots or automated tools to access the Service, without our written permission.
Upload malware, probe or break our security, or interfere with the Service.
Use anyone’s personal information for a purpose they did not agree to.
Violate any law or anyone else’s rights.

8.3 Enforcement

We may review, remove, or refuse any content, and restrict, suspend, or close any account, if we believe it violates these Terms or puts users or MEETR at risk. We are not obligated to monitor content, and we are not responsible for content posted by users.

9. MEETR Content, Ads, and Affiliate Links

The Dispatch, the MEETR magazine, Field Notes, the ski resort database, trip planning tools, and other content we publish are for general information. Conditions in the mountains and on the water change constantly, and resort details, prices, dates, and policies change too. Check with the resort, operator, or land manager before relying on anything, and do not treat our content as professional, safety, medical, legal, or financial advice.

MEETR earns money from advertising and from some links to other businesses, such as lodging partners. When you click those links or make a purchase, we may earn a commission. It does not change your price. Ads and affiliate offers are provided by third parties and are not endorsements by MEETR.

Our site design, logos, text, graphics, and software belong to MEETR or our licensors. MEETR and our logos are our trademarks. You may use the Service for its intended purpose, but you may not copy, sell, or reuse our content or marks without our written permission.

10. Third-Party Services

The Service links to and works with services we do not control, such as Stripe, PayPal, Google Maps, resort websites, lodging partners, Spotify, and social media. Your use of them is governed by their own terms and privacy policies, and we are not responsible for them.

11. Outdoor Activities Carry Real Risk

Skiing, snowboarding, backcountry travel, climbing, mountaineering, fishing, rafting, hiking, and the other activities on MEETR are inherently dangerous. They can result in serious injury, illness, death, and property damage, even when everyone involved is careful and experienced. Risks include weather, avalanches, falls, water, wildlife, terrain, equipment failure, altitude, and the actions of other people.

You choose whether to take part in any activity and whom to go with. MEETR does not provide, supervise, or control any activity, and we do not guarantee the qualifications, conduct, or safety practices of any Pro. You are responsible for deciding whether an activity and a Pro are right for you. Pros may ask you to sign their own waiver or release; those are between you and the Pro.

To the fullest extent the law allows, MEETR is not responsible for injuries, losses, or damages arising from activities you arrange through or find on the Service. This section does not limit any liability that cannot be limited under applicable law.

12. Copyright Complaints

If you believe something on MEETR infringes your copyright, send a notice to our copyright agent with: your signature; a description of the work; the URL or location of the material; your contact information; a statement that you believe in good faith the use is not authorized; and a statement, under penalty of perjury, that your notice is accurate and you are the owner or authorized to act for the owner.

We remove material that we believe infringes and close the accounts of repeat infringers when appropriate.

13. Suspension, Inactivity, and Closing Your Account

You can close your account at any time from your dashboard or by emailing in**@***tr.pro.

We may suspend or close your account, or remove your profile, if you break these Terms, if we are required to by law, if you create risk or legal exposure for MEETR or other users, or if we stop offering the Service. If we close a paid account for reasons other than your violation of these Terms, we will refund the unused portion of your plan.

If you do not log in for 400 consecutive days, we may treat your account as inactive and hide or remove your profile. We will email you before we delete an inactive account.

When an account is closed, we handle your information as described in our Privacy Policy. Sections 3 (refund and payment terms), 6, 8.1, 9, 11, and 14 through 19 continue to apply after your account is closed.

14. Disclaimers

The Service is provided “as is” and “as available.” To the fullest extent the law allows, MEETR disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, title, and non-infringement. We do not promise that the Service will be uninterrupted, error-free, or secure, that any Pro or listing is accurate or right for you, or that you will get any particular number of clients or bookings.

15. Limitation of Liability

To the fullest extent the law allows:

MEETR and its members, officers, employees, and agents are not liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, or goodwill, arising from or related to the Service or these Terms.
MEETR is not liable for the acts, omissions, services, or conduct of any Pro, adventurer, or other third party.
MEETR’s total liability for all claims related to the Service or these Terms is limited to the greater of (a) the amount you paid MEETR (plan fees and service fees, not payments to Pros) in the 12 months before the event giving rise to the claim, or (b) $100.

Some places do not allow these limits, so they may not fully apply to you.

16. Indemnity

You agree to defend, indemnify, and hold harmless MEETR and its members, officers, employees, and agents from claims, losses, and expenses (including reasonable attorneys’ fees) arising from Your Content, your violation of these Terms or the law, or your violation of anyone’s rights. If you are a Pro, this also includes claims arising from services you provide or your interactions with clients. We will tell you about the claim and may choose to control the defense.

17. Changes to the Service and These Terms

We are always building, so features will change, and we may add, change, or remove parts of the Service.

We may update these Terms. If we make a material change, we will post the updated Terms with a new “Last updated” date and email account holders at least 14 days before the change takes effect. Continuing to use the Service after that means you accept the updated Terms. Changes do not apply to disputes that arose before the change took effect.

18. Resolving Disputes

Please read this section carefully. It affects your legal rights.

18.1 Talk to us first

Most problems can be solved by talking. Before filing any claim, you agree to email in**@***tr.pro with a description of the problem and what you want, and to give us 60 days to try to resolve it. We will do the same for you, using the email address on your account.

18.2 Individual arbitration

If we cannot resolve it, you and MEETR agree that any dispute arising from these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, instead of in court. The arbitration will take place in the county where you live or by video, unless we both agree otherwise. The arbitrator may award the same individual relief a court could. Fees are governed by the AAA rules. You do not need to arbitrate claims that qualify for small claims court, and either of us may go to court to stop infringement or misuse of intellectual property.

18.3 No class actions

You and MEETR may bring claims only in your individual capacity, not as a plaintiff or class member in any class, collective, or representative proceeding. If this class action waiver is found unenforceable for a claim, that claim will be decided in court, not arbitration.

18.4 Opting out

You can opt out of this agreement to arbitrate by emailing in**@***tr.pro with the subject line “Arbitration Opt-Out” within 30 days of first accepting these Terms. Include your name, the email address on your account, and a clear statement that you want to opt out. Opting out does not affect any other part of these Terms.

18.5 Governing law and courts

These Terms are governed by the laws of the State of Montana and applicable federal law, without regard to conflict of law rules. Any dispute not subject to arbitration will be decided in the state or federal courts located in Montana, and you and MEETR consent to their jurisdiction.

19. General

These Terms, together with our Privacy Policy and any terms shown to you at checkout or for a specific offer, are the entire agreement between you and MEETR about the Service. If any part is found unenforceable, the rest stays in effect. If we do not enforce a provision, we have not waived it. You may not transfer these Terms without our consent; we may transfer them in connection with a merger, acquisition, or sale of assets. We are not responsible for delays or failures caused by events beyond our reasonable control. You may not use the Service if you are located in a country subject to U.S. embargo or appear on a U.S. government restricted parties list. We may send you notices by email or by posting them on the Service.

20. Contact

MEETR LLC
1001 S. Main St., STE 600
Kalispell, MT 59901
in**@***tr.pro
meetr.pro/contact