Working for a resort or outfitter
I’m employed by a resort or outfitter. Is this allowed?
Yes. We never ask you to book outside your ski school or official channels. Think of MEETR as your marketing. Clients find you by your skills, specialties, and personality before they arrive, then book you through your school the way they always would. Your school keeps its booking, rates, and payment process.
Do I need Pro Platinum if I work for a ski school?
No. Your clients book and pay through your school, so you don’t need MEETR’s booking or payment tools. Pro Plus is the right plan. Pro Platinum is for independent guides and outfitters who take bookings directly.
A client messaged me through MEETR. How do they book me?
Point them to your ski school’s lesson booking and have them request you. MEETR gets you found. Your school handles the booking.
My ski school wants to partner with MEETR. Who should they contact?
Have your ski school director reach out through our Resort Partnerships page and we’ll start the conversation.
Plans and billing
Is the Free plan really free forever?
Yes. There’s no trial period and no credit card required. Free profiles stay live as long as you keep them.
Can I upgrade my plan later?
Yes, any time. Start free and move up when your season picks up.
How do I cancel or change my plan?
Paid plans renew annually. You can change or cancel any time from your account dashboard. No long-term contracts and no cancellation fees.
Does MEETR take a commission?
No. On Pro Platinum, Stripe charges its standard processing fee to your Stripe account, and clients pay a 1.5% MEETR service fee at checkout. Nothing comes out of your rate for MEETR.
Your profile
Who can list on MEETR?
Verified outdoor guides and instructors across skiing, snowboarding, backcountry, climbing, fly fishing, whitewater, and more.
Can I list multiple disciplines under one profile?
Yes. One profile can cover everything you guide or instruct. You don’t need a separate listing for each discipline. If you want help positioning yourself, contact us.
I work in multiple countries or locations. Can I add those?
Snowboard instructor in Montana in the winter and Chile in the summer? No problem. On paid plans you can add extra locations so clients find you in both. Just contact us after you create your account.
Who gets featured in The Dispatch or on the podcast?
Pro Plus and Pro Platinum members are eligible to be featured in The Dispatch or as a guest on Field Notes. It isn’t guaranteed, but if you have a good story, a unique specialty, a notable trip, or a niche expertise, we want to hear from you.
Clients and contact
How do clients contact me?
On Pro Platinum, your contact details and booking requests come straight to you. On other plans, clients reach you through MEETR.
What’s the difference between contact display and the lead form?
Free shows your contact info on your profile: phone, email, or both. Pro Plus adds a private lead form, so you can take inquiries without putting your personal info out publicly.
What does the lead form actually do?
Instead of showing your email or phone number publicly, the lead form lets clients send you a message directly through MEETR. You control the response and your contact info stays private.
Bookings and payments
Do I need a website or booking software to take payments on Pro Platinum?
No. The Pro Platinum booking platform is built into your MEETR profile, so clients can book and pay you directly without a separate website, scheduling tool, or payment processor.
What are the payment fees on Pro Platinum?
Payments run on Stripe. Stripe charges its standard rate directly to your Stripe account: 2.9% + 30¢ for US cards, plus 1.5% for international cards and 1% if currency is converted. Clients pay a 1.5% MEETR service fee, shown before they pay. MEETR takes no commission, and tips carry no MEETR fee.
How do I get paid?
You connect your own Stripe account during setup. Payments settle to your Stripe balance and pay out to your bank. You manage payouts, bank details, and tax documents in your own Stripe dashboard.
What if I already have a booking system through my outfitter or ski school?
The Pro Platinum booking platform is optional. It’s for guides who operate independently and don’t have an existing system. If you’re already set up elsewhere, Pro Plus may be the better fit.